Refund policy

Return & Exchange Policy – Zeanor Scents

To initiate a return or exchange, please get in touch with our sales team through whatsapp: 03139065028

• 14-day return & exchange from delivery date

• Product must be lightly used (90% remaining) and in original packaging

• Requests are processed within 7–14 working days

Shipping Policy

• Delivery charges are non-refundable

• Customers pay return/exchange shipping costs

• If item is delivered damaged/leaking, we cover all charges

• If item is damaged during return, customer bears the loss

Sale Items

• No return or exchange on discounted items

Contact

• WhatsApp: 0313 9065028

• Use this whatsapp no in order to process your return or exchange.